Just let me buy an XboxOne!

Neverwinter, the game, is now available to play on both the PC and XboxOne. Although I had a go at the game on my PC, more about that later, a colleague at work played on the XBox version so it seemed an appropriate time to upgrade my 360 and but the XBoxOne – easy? well you would have thought so…

Xboxone console

I know I can be stubborn at times but this only because I know what I want to buy and then just want to buy it. I was keen to buy my XBoxOne but didn’t want any of the ‘bundle’ games that are available. For some people this would be a great deal, but for me, the games would just sit on my shelves for eternity since I was not really looking for games, just the console. After leaving work I quickly drove to the nearby Game store to buy my new console. My requirements were simple, I just wanted the console and a Kinect, nothing more, nothing less. I was served by a very friendly retail assistant (correct title?) who introduced me to a range of bundles (we actually had a really good discussion about PC gaming as well). I then said no to the bundles and said I just wanted to buy the console and the Kinect. And so the problem started…

Now quoted price for the ‘bundle’ was £369.99 – roughly – a good price for everything, including a couple of games. But I just wanted the console and…well you should know by now. The price for the console and kinect quoted to me…wait for it…£429.99! What I exclaimed! Yes it was more expensive to buy just two items rather than the bundle. Now this is when my stubborn streak kicks in. No, I am not just going to buy the bundle, I want just…well you know. I was quite disappointed at this stage, thinking that I was not going to play the evening on my new console. I mentioned that I would leave it and even after a ‘code’ had been entered which reduced the price by a couple of pence, the deal I wanted was still more expensive than the bundle. I slowly left the shop and walked back to my car with a solitary tear slowly rolling down my cheek – well a bit of drama added there, but I was disappointed.

One of the side products of being stubborn is being determined. Once I arrived home I immediately went on Amazon to see if I could purchase my required console from there. £379.99 – drat, more expensive than the bundle still. On the off chance I went to the Game website to see if there were any online deals – VICTORY! Console and kinect – £349.99! hooray perfect. Next day delivery, check availability – available at my local store…what? Time to phone the store!

After a quick tweet (@GAMEhelps) I searched for the phone number of the local store. Would you believe that the store number is the same number as the main customer service number – you can’t actually contact them directly. After talking through the various options I was then placed on hold with a pleasant robotic woman interrupting the music every now and again to tell me my current position in the queue. “You are currently number…TEN….in the queue”. After thirty minutes of the torturous countdown I eventually started to talk to a person (Andy) who sounded quite shocked since I should have been able to buy what I wanted at the store for £349.99. what followed was a three way conversation between me and Andy and the hold button as he relayed my queries to the store and they provided the answer. Eventually it was sorted and the console and kinect (just what I wanted) was being kept on hold at the store for me to collect within 24hours.

I actually went and collected it straight away and the store assistants were very apologetic and hoped that I would come back again. It was only the next day that I realised that I didn’t have a code for the free game that game with it, although the kind person manning their twitter account, sent me a code via a direct message later the next day.

I must say that I am pleased I didn’t actually buy either of the versions at the store. But I hope that via my interaction, Game are now more aware of what they are selling. I wasn’t offered any discount or freebies for my time or the confusion – although they did mention that if I had have bought the more expensive version they would have reimbursed the difference in price. I guess it just goes to show that my stubbornness and determination sometimes actually pays off.

2 comments for “Let Me In! – Simon’s Cat – YouTube

  1. February 19, 2017 at 2:00 pm

    Would be cool to play an one off, one of the dungeon crawls you made! Maybe the 8 level one!!!

  2. March 21, 2017 at 12:05 am

    I miss those early days so much. The current state of rpg’s , the rpg xubculture if you like, doesn’t feel like it did back then. I can’t quite put my finger on it.

    I was introduced to Advanced D&D 1st Edition, by my sisters boyfriend (the BEST boyfriend of the many she had IMHO..), who showed me S3 Expedition to the Barrier Peaks module after discovering I enjoyed computer based adventure games, I was hooked immediately and it wasn’t too long before I was hanging around the local game shop, Games Gallery, from which I was invited to join in a game run by the assistant manager, who was to become my long and good friend Steve, who was coincidentally, the reason I got to work at the local branch of Games Workshop for a time. Working there, in those days, before it became a Warhammer only shop, was amazing. It was the proverbial kid in the sweet shop!. Staff discount made it even sweeter – 50% off GW’s own products, and 25% off everything else. We also ran a great rpg club, with about 60-80 members at its peak.
    I was always the GM for my main group as no one else had the time it took to prepare a game properly, though after a few changes to the group, and people from the club popping up, I eventually got to play. Games by a company called Fantasy Games Unlimited (FGU) were very popular in all of my groups. FGU sold games such as Bushido, Aftermath,Space Opera, Chivalry & Sorcery, Freedom Fighters, and Bunnies & Burrows, but there were many many more games, by many different companies, covering all sorts of genres – and I still have them all. Many were, as was the style back then, table and chart and rule HEAVY. We loved that. Comparing themto the current crop of “rules lite” systems, I would certainly go back to the old games instead. We played these games sometimes 5 days a week, as for a time we were all unemployed. It was all we did.
    I often spent days creating scenarios, making maps, creating player characters as well as npc’s. I found it quite therapeutic, as is miniature painting – thousands of the little buggers packed away testify to the time I spent doing it. My “toy soldiers” as my brother in law calls them…
    I used to get quite attached to my favourite characters, and whilst one or two died over the decades, most did not.
    For almost all of my characters I would go overboard by most people’s standards. I like to have an image for my characters, whether a photo or artwork. Sometimes I will see an image and that is the base for the whole character, built around the image.
    I always believed as a player, that giving the GM a detailed background, list of goals, motivations, friends, contacts and enemies, will help the GM bring my character into the game more, by using some of what I have given him in the game. As a GM I like to see what players come up with for their characters, and will often use it in the game. It involves the player more, makes the game more personal if part of the game is suddenly about them, and it can help the players become more invested in their characters.
    For myself, I would often map out the characters home, create a family tree, siblings, etc.
    For our Star Trek RPG (by FASA Corp), I created the whole crew of a 500+ personnel star ship… All as detailed player characters. Unnecessary and a bit OTT I know, but it helped bring every department on the ship alive, every member of the landing party was a person not simply a red shirt.

    I am often bemused whilst watching streams when I see the gm of a streamed game pull some “new” idea out of his box of tricks, and the players are like “wow!”, “that’s original”, “I would never have thought of doing it that way!”, knowing we did it 30-40 years ago.

    The games my most recent group and I played/ran, were very detailed games with a lot of depth. Quite dark games too, mature themed, and often very emotional and intense. Having played with the same people for nigh on 20 years, you create a bond, a closeness and familiarity that allows you to communicate in a way you couldn’t, with people you don’t know very well.
    I have been brought to tears several times in recent years during the last (decade long) game we played ,as some scenes were simply too emotional or powerful, overwhelming (GM was a bastard – but an EXCELLENT GM).

    Sadly the group folded, but the GM offered to keep the game going for just me, which he did for a few years, which to be honest I really needed, as it helped me through a bad depression at that time).
    Over the years I have experienced a lot of things because of rpg’s, and made some great friends, too. I have a lot to be grateful for, regarding rpg’s. I was discussing with my brother in law, my collection of rpg’s and miniatures. When he realised how much they are worth, (some regularly sell for £100’s!) he always tells me to sell sell sell. He doesn’t grasp what they mean to me .
    Yet I won’t. Part of me hopes and prays that I will get a local group together (even some of the old group!) and start using them again. But aside from that, as my memory fails, little by little each year, these boxes and books and miniatures on the shelves are my constant reminders of happy and sad and exciting moments, and great fun, and more importantly, great friends.

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